15 March 2020

Suspension of direct customer service

From March 16 until further notice, the Office for Foreigners suspends direct customer service. Restrictions have been introduced due to the need to prevent the spread of COVID-19 coronavirus and for the safety of clients and office staff.

A personal visit to the office will be possible only in matters absolutely necessary only after prior telephone appointment at: 22 601 75 75.

Customers are asked to contact with the office in by post and e-mail or by phone. Contact details of the Office for Foreigners can be found HERE.

The suspension of direct customer service was introduced based on the ordinance of the Minister of Health regarding the announcement of an epidemic emergency in the territory of the Republic of Poland.

Update – March 23, 2020

Direct customer service remains suspended until further notice based on the ordinance of the Minister of Health regarding the announcement of an state of the epidemic in the territory of the Republic of Poland.