21 February 2020

New contact number of the Office

From 21 February, telephone information on foreigners’ issues dealt with by the Office for Foreigners will only be available at +48 22 60 175 75. The number will be available on business days from 9:00 to 15:00.

The new contact number of the Office for Foreigners will enable obtaining information on:

– list of foreigners whose stay in Poland is undesirable;

– legalisation of stay and obligations to return;

– international protection, asylum and documents for foreigners seeking protection;

– centres for foreigners, social assistance, medical care and assistance in voluntary return;

– complaints and requests.

However, several other issues, including individual legal advice or information on the status of specific cases and proceedings conducted by voivodes, will not be dealt with by phone.